There are different requirements that can vary between expenses. Follow these instructions as a general guide.
Does my receipt...
1) Specify who the expense is for
2) The date of service
Note: This is not the same thing as payment date. We need the actual date of treatment or when the items were purchased.
3) The type of service
4) Provider name
Note: This can be the name of the company providing the item. Or for health receipts, the name of the medical practitioner who provided the service and their registration number.
5) The amount paid
6) DIN (drug) number if applicable
What is not a good receipt?
A till-tape or credit card slip. It will not give us any of the information above. We need a detailed invoice for your claim submission.
Do you have insurance coverage?
You must submit your expenses to all insurance providers, including other HSAs before using the NHC spending account. We are the last payor.
Any time there is insurance coverage involved we require the detailed Explanation of Benefits document (EOB, sometimes called a Claim Statement) from all insurance providers including other HSAs, for each expense you are claiming.
This detailed document is issued directly by your insurance provider(s) and shows the treatment/service date, patient name, treatment/service details, total cost of treatment, the amount paid toward each expense (even if it is 0) and all applicable messaging/notes for each expense regarding why insurance paid the amounts they did.
If you do not have your copy, contact your insurance provider directly to obtain it. Please note, online copies or screenshots are acceptable. Summary documents are not acceptable as they do not include all of the required details listed above.
If you don’t have other coverage for your expense(s), submit to National HealthClaim directly.