There are different requirements that can vary between expenses. Follow these instructions as a general guide.
Does my receipt...
1) Specify who the expense is for
2) The date of service
Note: This is not the same thing as payment date. We need the actual date of treatment or when the items were purchased.
3) The type of service
4) Provider name
Note: This can be the name of the company providing the item. Or for health receipts, the name of the medical practitioner who provided the service and their registration number.
5) The amount paid
6) DIN (drug) number if applicable
What is not a good receipt?
A till-tape or credit card slip. It will not give us any of the information above. We need a detailed invoice for your claim submission.
Do you have insurance coverage?
NHC is not affiliated with or has access to any insurance carrier or other benefit you may have. The spending account is the last payer to submit your expenses to, after all insurance carriers have been used.
Any time there is insurance we require their "Explanation of Benefits," the detailed document that confirms how much the insurance carrier has paid towards an expense (even if it is 0). If you do not have your copy, contact your insurance carrier directly to obtain it. Please note, online printout copies are acceptable. Summary documents are not acceptable.
If you have Coordination of Benefits, or more than 1 insurance carrier, we require all Explanations of Benefits.