National HealthClaim is in the process of migrating all our accounts from Version 2 to Version 3.
Not sure what version you are on?
When you are using ClaimSnap, the version is listed at the bottom of your Settings page.
When you are using the online portal, here are the differences:
Please select what version you are currently on to get the right information:
Get Started
Here is an overview of what we'll cover in this article.
Editing Health Spending Account categories
1. Login and go to "Plan Administration Menu" and then look at the bottom of the next menu. You should see "HSA Benefit Categories" and "LSA Benefit Categories."
Note: This article is going to focus solely on the health spending account (HSA) Benefit Categories.
2. Scroll to the bottom and click on "Add Benefit Category" if you want to add a brand new benefit category, or go to the last "Edit" column and click on the "Edit" link beside the benefit category you wish to edit.
Note: Canada Revenue Agency requires that benefit categories may ONLY be defined based on the following distinctions:
- Employee Job Classification (e.g. Staff, Management)
- Division (e.g. Sales, Engineering)
- Geographic location
It is NOT allowable, for example, to grant different benefits to shareholder vs non-shareholder employees.
3. Benefit Category Section Explained:
Benefit Category: This is the title of the new benefit category. It is important to use titles that are easily identifiable and that make sense in how you are choosing to group employees. Everyone in the same benefit category receives the same limits.
Single/Couple/Family: Some companies set different limits for Single, Couple, and Family employees. An employee is classified as a Couple when a Spouse dependent has been entered on their account. An employee is classified as a Family when Child dependent(s) are entered on their account. You can set different limits or use the same limit regardless of Single, Couple, Family status.
Note: If a Single employee has dependents added at a later time, our system will automatically adjust their limit accordingly (as needed).
Waiting Period: The time from the hire date, entered in the employee's profile before their benefits begin.
Prorating: The limit is proportionately adjusted according to what point an employee is added on in the benefit year.
Note: For a more detailed look at waiting period and pro-rating, click here.
Exclude HSA/LSA Coverage: This is only used when you are adding a "Plan Administrator with no benefits" category to the account.
Once a new benefit category has been added, it will show up as an option to select when you are adding a new employee. If you make a change to an existing benefit category, this change will impact every employee in the benefit category.
Editing Lifestyle Spending Account credits
1. Login and go to 'Plan Administration Menu'
2. Go to the bottom of the next menu. You should see 'HSA Benefit Categories' and 'LSA Benefit Categories.' Click on 'LSA Benefit Categories.'
Note: This article is going to focus solely on the lifestyle spending account (LSA) Benefit Categories.
3. You will be presented with the following chart. You are able to click into it and adjust employee LSA credits as needed.
There are two columns that you can use to enter an amount. Read the differences below and pick one to enter in the limit.
a) Annual Limit (blue arrow): Use this column to enter in the total yearly benefit limit. Our system will automatically take into account waiting period and pro-rating (if applicable) and display the actual limit the employee gets that year under 'Total Granted'
b) Total Granted (green arrow): Use this column to enter the final limit you want the employee to have for the given benefit year. It will automatically calculate backwards the 'Annual Limit' (if it is different, based on new hire conditions).
Please note, if you are adjusting credits for the following benefit year, you must wait until the previous benefit period has closed.
Get Started
Here is an overview of the information we'll cover in this article.
Add a new benefit category
1. Login and click on the "Benefit Categories" tab.
2. If you need to add a new benefit category not listed, contact support@nationalhealthclaim.com to make the change.
Please note, Canada Revenue Agency (CRA) requires that benefit categories may only be defined based on the following distinctions:
- Employee Job Classification (e.g. Staff, Management)
- Division (e.g. Sales, Engineering)
- Geographic location
It is not allowable, for example, to grant different benefits to shareholder vs non-shareholder employees.
Edit an existing benefit category
2. Login and click on the "Benefit Categories" tab.
2. Find the benefit category you wish to edit in the list, and click on it.
3. To make changes to the limits, click on the blue "Edit" link, make the change, and then click "Save."
If you make a change to an existing benefit category, this change will impact every employee in the benefit category.
To make more comprehensive edits to this category beyond adjusting the category limits, email support@nationalhealthclaim.com with your request.
Please note, some companies set different limits for Single, Couple, and Family employees. An employee is classified as a Couple when a Spouse dependent has been entered on their account. An employee is classified as a Family when Child dependent(s) are entered on their account. You can set different limits or use the same limit regardless of Single, Couple, Family status.
If a Single employee has dependents added at a later time, our system will automatically adjust their limit accordingly (as needed).
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