Note: There are two ways to remove coverage for an employee.
- You can permanently delete an employee's coverage
- You can temporarily make an employee inactive for a date range of period. This is most often used for maternity/paternity leaves and leaves of absences where the plan administrator knows when the employee will return to having coverage.
See both processes outlined below:
1. Login and go to "Plan Administration Menu" and then click on "Edit/Enter Employee Information"
2. Find the employee's name on your employee list.
3. Go on the "Status" column beside their name and click on the "(View/Updated)" link
4. To delete coverage, enter in a deactivation date that is dated on today's date or a future date.
Note: The employee is still able to use their account to get their claims if you deactivate them but all receipts dated after this deactivation date will not be processed by our claim team.
If it is necessary to back-date an termination, enter today's date here and then follow the steps under the Deactivation Process below to go back to the actual termination date.
5. Once you go back to your employee list, you will notice the terminated employee is now pink. This will disappear after the deactivation date has passed, and the employee will no longer show up on your active employee list. To bring up their information you must, click on "Include deactivated employee records" under the search bar.
1. Find the employee's name on your employee list.
2. Go on the "HSA Inactive Dates" column beside their name and click on the "HSA Inactive Dates" link
3. Click the "Add Date Range" box to enter a date range where an employee is NOT to have coverage.
Note: This section is useful as it allows you to specify when the employee's coverage will start again. You do not have to deactivate an employee if their benefits only need to be temporarily suspended. The employee will have access to their account, but receipts dated within this date period will not be approved by our claim team.
You can also use this section to back-date a termination if that plan administration action was missed prior to that date passing.