Temporarily suspend employee coverage

Summary

This article covers how to temporarily make an employee inactive for a date range of period to suspend their coverage. This option is most often used for parental leaves and leaves of absences where the plan administrator knows when the employee will return to having coverage. 

For instructions on how to terminate an employee’s coverage, click here.

Temporarily make an employee inactive and suspend coverage

1. Login and click on the "Employees" tab.

2. Locate the employee whose coverage you want to suspend and click on their name.

3. Click on the "Date Ranges" tab.

4. Click the "+ Add date range" blue button to trigger a pop-up window. 

5. Within this pop-up window, you have the ability to complete a series of tasks including adding an inactive date range for an employee or their dependents, and applying Student Status to dependents.

For the purpose of this article, here is how to make an employee inactive for a date range period:

• Under the ‘Range Type’ field, choose ‘Inactive’ as your selection. 
• Under the ‘Dependent ID’ field, choose ‘Employee’ as your selection. 
• Enter a date range. Any expenses incurred within this date range are ineligible for reimbursement. If you leave the ‘To Date’ field blank, the employee will have suspended coverage without end.

6. Click on ‘Save’ to confirm your changes. 

Please note, you are able to edit any date range, as needed. Our claim team processes an employee’s claim based on the information on the employee’s account at the time of review.