Employee

Get Started

• Set-up a password
• Troubleshoot: Logging in
• What is covered under the plan?

Employee Training

• Top 3 Tips For Year End Claiming
• Quick Start Video Training Series

Submitting a claim

• The mobile claim method (video)
• How to make a mobile claim
• The online claim method (mail)
• Resubmission of a claim
• Receipt requirements
• Explanation of Benefits (detail)

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Claim Payment

• Understanding Your Claim
• How to check if your claim was approved
• Processed claim status (in detail)
• Claim payment timeline
• Set-up direct deposit payments